Returns & Exchanges
We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 45-day money-back guarantee for all products purchased directly from our website. If your audio experience isn't hitting the right notes, our hassle-free return process ensures you get a full refund or exchange quickly.
Start Your Return
Visit our online returns portal and enter your order number and email address to locate your purchase and select the items you wish to send back.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided to ensure your package is tracked and insured during transit.
Pack Your Gear
Place the items in their original packaging if possible, secure them in a sturdy shipping box, and attach the prepaid label clearly on the outside.
Drop Off and Track
Take your package to the designated shipping carrier location; once we receive and inspect your items, we will process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing